Returns & Refund Policy

Red60 Warehouse Wholesalers
Company Number: 12859000
Unit 3, Cheetwood Road, Manchester, M8 8AT
Email: hello@red60.co.uk
Last updated: 13 May 2026

1. Overview
At Red60 Warehouse Wholesalers, we take pride in the quality of our products. All items
are checked before dispatch. This policy explains how returns and refunds are handled.

2. Returns Policy
We only accept returns if an item is faulty, damaged, or incorrect upon arrival.
We do not accept returns for:
● Change of mind
● Incorrect size ordered
● Unwanted items
● Minor variations in colour or fabric due to manufacturing batches

To be eligible for a return, you must contact us within 7 days of receiving your order.

3. How to Request a Return
To request a return, please email us at:
hello@red60.co.uk
Please include:

● Order number
● Description of the issue
● Clear photos of the fault or damage

Once reviewed, we will confirm whether your return has been approved and provide
instructions.

4. Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved, refunds will be processed back to your original payment method within 7–10
working days.
Processing times may vary depending on your bank or payment provider.

5. Exchanges
We only replace items if they are faulty or damaged. If you need an exchange for the
same item, please contact us directly.

6. Shipping Costs
● If the item is confirmed faulty, we may cover return postage or offer a replacement
at our discretion.
● If a return is not approved, the customer is responsible for any return shipping
costs.

7. Inspection of Returns
All returned items will be inspected upon arrival. Items must be returned in their original
condition, where possible.

8. Late or Missing Refunds
If you have not received your refund after 10 working days:
● Check with your bank or payment provider
● Then contact us at hello@red60.co.uk

9. Contact Us
If you have any questions about this policy, please contact:
Red60 Warehouse Wholesalers
Unit 3, Cheetwood Road, Manchester, M8 8AT
Email: hello@red60.co.uk